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FAQs

Shipping & Returns

WHEN MY ORDER WILL BE SHIPPED?
All orders will be shipped within 24 hours except for special circumstances, such as the backorder or pre order.
If your order was not shipped more than 2 business days, please contact us with your order number to get quick support.

WHEN WILL I GET MY ORDER?
All confirmed orders will be packaged and shipped within 1 - 2 business days and the tracking number will be sent to the registered email address and available in the My Account section. Packages typically arrive within 3 to 9 business days after shipment.

CAN I CHANGE OR CANCEL MY ORDER?
Please contact us. Orders can be cancelled within 24 hours after placement.  After this time period the order cannot be cancelled. You will have the option to return the item(s) at this point. 

WHAT DOES SHIPPING COST?
Maxspeedautoparts.com offers free ground shipping on orders over $49.00. Any order under this amount is excluded from free shipping.

WHAT IS YOUR RETURN POLICY?
Qualifying items are eligible for return or exchange up to 30 days after delivery. Items must be returned in new condition (not worn, sized or otherwise modified) with proof of purchase. The item must be in its original condition in order for packaging to be accepted. Returns will be issued back to the original credit or debit card used in the initial purchase.

HOW LONG DOES IT TAKE FOR A REFUND ?
Merchandise returned to maxspeedautoparts.com will be processed within 3 -5 business days of receipt.
A confirmation email will be sent once your account has been credited.
A full refund will be issued for your order.

If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Payment Options

WHAT CREDIT CARDS DO YOU ACCEPT?
We accept all major credit cards.
maxspeedautoparts.com orders can be paid by Visa, American Express, Mastercard, Diners Club, JCB, Apple Pay or Discover cards.
We also accept Paypal, one of the most trusted names in online shopping. Anyone with a Paypal account can check out on our site and pay with their stored payment information safely and securely.

DO YOU CHARGE SALES TAX?
As an eCommerce store we are required to collect sales tax from buyers in states where a retail store of our business is established. Also, following IRS rules, if we pass certain revenue thresholds in orders shipped to a specific state, we are obligated to start charging sales tax in those specific states. 

 

Headlight FAQs

I WANT TO BUY SOME LEDS. DO I NEED ANY WARNING CANCELER PARTS OR RESISTOR ON MY VEHICLE?
Actually, maxspeedautoparts LED bulbs can work well on most vehicles and the they won't need any warning canceler parts.
But if you have any issue about the LED bulbs when you get them installed, please contact us to get quick support.

ARE LED BULBS PLUG AND PLAY? DO I NEED ANY MODIFICATION?
For most vehicles, LED bulbs could offer a plug and play installation.

I’M WONDERING IF ANY OF THE LED BULBS CAN RUN AS A DRL?
Yes, please contact us with your vehicle year, make, and model. We will provide appropriate recommendations. 

WHAT IS INCLUDED IN AN LED KIT?
2 LED all in one units direct replacement for your factory halogen system.

CAN I REPLACE MY CURRENT HEADLIGHTS WITH LED?
Technically, any vehicle can have the bulb upgraded.

ARE YOUR LED BULBS TOO BRIGHT?
Provided that they are fitted correctly, your LED bulbs won’t blind other road users.
The majority of the time that you get blinded will be going up or down hills, over speed bumps or pot holes.
This won’t be due to faulty bulbs or super-bright LED’s – but simply a natural occurrence.

CAN THE COLOUR TEMPERATURE OF MY BULB AFFECT THE BRIGHTNESS?
Yes, depending on the side of the Kelvin colour spectrum you choose will reduce the level brightness.
The brightest colour you can go for is 5000K. As the colour temperature gets higher (8000K or 10,000K) the colour changes to a blue/purple and the brightness is reduced.

 

Warranty Claims

We guarantee 100% exact fitment based on the vehicle specifications you provide at order confirmation. If for any reason your products do not fit or are defective, we will happily replace it free of charge for the product. Shipping is not covered under our warranty policy.

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